General Information:

You will not be charged for routine maintenance and repair of common use areas within your building or infrastructure.  This type of work is performed by Facilities Management on a schedule that is determined by priority of need taking into account impact on AHEC mission, life cycle of the system or component, and availability of staff and funding.

You will be charged for service requests that involve work in assigned spaces, non-maintenance work, building alterations and/or improvements, and the installation of or maintenance of all departmental owned equipment.

How do I know if my request will be billable or non-billable?

Basic Rule:  If a piece of equipment is not part of a building system under Facilities Management control, it is typically the responsibility of the department to fund its repair, maintenance, or replacement.

Examples:

• Hanging office items on the wall, e.g., white boards, pictures, etc.
• Wall repairs and painting due to the relocation of items on the wall.
• Re-keying locks, new and replacement keys.
• New interior signage or signage changes.
• All moving activities including the disposal of equipment or furniture.
• All set-up activities for special events including: table & chair set-up, hanging of banners, electrical support, turning off irrigation, extra need for clean up during or after event.
• Vehicle maintenance, registration and repair.
• New window treatments (shades, blinds, etc).
• Maintenance or installation of departmental owned equipment.
• Paint requests for assigned spaces.
• New or redesigned HVAC equipment supporting new programmatic operations.
• Building alterations or improvements.
• Carpet replacement in assigned spaces.
• Furniture fabrication and care.
• Carpet cleaning in assigned spaces.
• Extra requests for trash collection.
• Recycling of computer equipment and other electronics.